Sera Cookie Policy

This Cookie Policy forms part of our general Privacy Policy.

This Cookie Policy will give you more information as to the technologies we use on (our Website) and your rights to restrict such use.

1. How we use cookies

Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse the Website and allows us to improve both our Website and your experience.

By ticking the box of our popup cookie notice on the Website you are agreeing to our use of cookies as defined in this Cookies Policy. If you do not consent to the use of cookies, you may block or disable them through your browser settings as explained in this Cookie Policy. However, blocking or disabling cookies may have a negative impact on your use of this Website.

2. Cookies

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree, which can be used to identify that you have previously visited a website, or to store small bits of information locally with you.

There are two different types of cookies: session and persistent cookies. Session cookies expire at the end of a browser session, so right after you exit the browser, while persistent cookies are stored on your computer between browsing sessions until they expire or you decide to delete them.

3. The cookies we use

We use the following types of cookies:

  • Strictly necessary cookies: We use these cookies for functionality of the Website’s platforms. These cookies are essential in order to enable users to move around the Website and use its features, including in order to log in to our services.
  • Analytical or performance cookies: These allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies: These are used to remember the session and keep the user logged in if they have checked “Remember me” when logging in.
  • Targeting or advertising cookies: These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests.

4. We use the following third party cookies

  • Google Analytics: Used to collect data that allows us to understand how you interact with the Website and our services. These insights allow us to both improve content and build better features that enhance your experience.
  • ImageKit
  • sera_cookie_policy_accepted: Used to decide whether or not to display our cookie banner, and is set when the user clicks that the "understand" our cookie policy.
  • XSRF-TOKEN: Used to prevent cross-site request forgery attacks.
  • sera_session: Encrypted data, pointing us to session data for the user.
  • {unknown}: Another encrypted cookie, pertaining to the users session data. This is a random string of letters and numbers, and can be determined by decrypting the "sera_session" cookie, on the server side.

5. How can I manage my cookies?

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You may refuse to accept cookies or delete those already through the setting on your web browser. You may find more information here:

To find information relating to other browsers, visit the browser developer’s website.

However, if you use your browser settings to block all cookies you may not be able to access all or parts of our Website.

6. Contact us

You may contact us by email at: